After getting a little bit of a run around today, myself and another coworker got to the real issue we’ve been having with Adobe’s Creative Suite 3 Master collection.
According to Adobe tech support, the media is hosed.
It seems with a volume license key, you are prompted to activate. Upon attempting to activate, “This key has been activated too many times” is your reward message.
What makes this even better? As purchasers of VLK, we should not even need to activate the software. The key, is supposed to be recognized as such and no phone home should be required. In our case, at least on the PC side of things, this is not the case. On my Macbook Pro, I’ve already started editing some photos with no problem.
Right now, tech support has no idea when this will be fixed. “hopefully by the end of next week” is the target date and they have no idea how the fix may be done. Maybe a patch, maybe a reissue of the media. We’ll wait and see.
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